The Website

eDropShip is a UK-based website, the website and owners of this website take all practicable and appropriate steps to protect the privacy of website users as a result of their access to our website. This website complies with all the laws, regulations and guidelines that can be applied to protect the privacy of users.

Personal Data

If you the user, are willing to register with eDropShip, we can user your personal data to enhance our services, otherwise provided for in this Privacy Policy and in any applicable service-specific arrangement, such as the terms and conditions of the Publisher or the terms and conditions of the Advertisers. We can collect personal information such as first name, last name, contact number and e-mail address.

Use of Personal Data

Relationship with customers and their confidence in us are of importance to eDropShip. We ensure that we remain prudent with respect to the handling of personal information gathered under our jurisdiction. When you visit our website www.edropship.com, you agree that you have read all the privacy policy and requirements and that you will observe them strictly.

Legal Requirements

Please ensure that you have read this policy carefully so that you can easily make informed choices about sharing your personal information with us. All technical words have the same definition as that set out in the Terms and Conditions. The policy is designed to define the applicable laws, duties and Requirements of eDropship for staff, consumers and users of our official website. This strategy consists of the ways in which we store, process and use our customers' personal information.

Children's Privacy

Our services are not directed at children under 16. We do not knowingly collect personal information from children. 

If we discover that personal data of a child has been collected without parental consent, it will be promptly deleted.

Passively Collected Information

eDropShip provides a range of goods and services to online retailers and other companies. The goal of these products and services is to help them achieve better success at the individual and company level with the help of the tools available to them in addition to bringing new competencies to their team. We store sensitive and confidential personal details of individuals and organizations for this purpose. The word "personal information" refers to the information of individuals and organizations that determine their identity. This personal information usually consists of the following details:

You have the full right to contact our website and/or the owner of this website at your own discretion. We ensure that all your information is stored in our database in a private and secure manner, according to your needs and with your permission (described in the general data protection regulations). We make a variety of efforts to ensure the protection of the information you provide by e-mail (it may also include forms). However, we inform consumers and all other users of our website that all this information is provided at their own risk.

All information provided by users of our website is used to improve their experience on our website by providing them with additional information on the products and services offered on our website. This information shall be made available to customers after obtaining their consent. We guarantee that your information will not be exchanged with any third party (unless permitted by you).

Cookies & Tracking

Our website and app may use cookies, pixels, or analytics tools (such as Google Analytics and TikTok Pixel) to enhance performance, monitor traffic, and improve user experience.

You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect website functionality.

Personally, Non-Identifiable Information

Personally, unidentified details that you offer at the time of registration or when you wish to use either of our facilities is not enough to identify or contact you on your own. The presence of such data which include, but is not limited to, demographics, age, educational level, profession, gender, etc..

Links to other websites

This Privacy Policy is only applicable to this Site and No third-party sites.

Security and safety

eDropShip shall make every attempt to protect against deletion, abuse, unauthorized entry, publication, alteration or degradation of personal data transmitted to this Site. Although the Internet is not a fully secure place and no delivery of emails is completely error-free, you should be careful what information is submitted to eDropShip via e-mail.

International Data Transfers

Your personal data may be stored or processed outside the UK/EU by our hosting and cloud service providers (e.g., Scalesta, AWS, Google Cloud). 
We ensure that appropriate safeguards, including contractual agreements, are in place to protect your data in accordance with GDPR and other applicable data protection laws.

Access to Information

It is the policy of eDropShip to retain the information you give as accurate, current and full in the form of personal records. If you find that the information is inaccurate or not up to date, please contact eDropShip as stated below and the corrections/amendments will be made.

Email Marketing and Newsletters

We give you the ability to subscribe to our email correspondence or newsletters. You will be required to give us explicit permission to use the information for this reason. You will still have the opportunity to unsubscribe from our email correspondence or newsletters. This choice is given in an email or you can also email us at suppor@eDropShip.com to unsubscribe from our newsletter.

This provision complies with the UK spam legislation and the 2003 rules on privacy and electronic communications. These emails will contain clear reminders about the activities you have already pursued or researched by personalizing your desires and preferences. We will not send this information to any third party.

External Links

This website aims to provide quality, stable and appropriate links to external websites and resources. However it is recommended that you follow a prudent policy before clicking on any external links on this website.

Not all of these sites are under the jurisdiction of the owners of eDropShip. Consequently, the content on these sites cannot be certified and warranted by us at the time of the formation of the link. Users should also carefully click on such links as link owners, and our website will not be liable for any damages that might arise as a result of clicking on the link.

Social Media Platforms

All types of messages, commitments or other acts taken via external social media networks (in which our website or its users participate) are defined in terms and conditions and privacy policies.

Users are urged to use social media sensibly and carefully. You should take care of your personal information and privacy on social media. Our website or its employees will never use social media to query users about their personal information or payment data. Users are encouraged to address these types of issues and to contact us on these issues via primary communication channels, such as telephone or e-mail.

Our website will spread the content that we publish directly via various social media channels using social networking buttons. Users are recommended to use these buttons in their own choice. Users must understand that these social media sites will store information about this sharing when using these buttons. They should note that this is the point of origin and other details available to them, and then this knowledge will be made available to us as the originators of the message.

Opt-Out Policy

If you do not wish to receive any information from eDropShip after registration, or if you have any questions about the use of the information you provide, please contact eDropShip as set out below.

Update your Information

If you want to change your personal identity details after registration, please contact eDropShip as set out below. Within three (3) days of receipt of the same, eDropShip shall respond to any such update or order.

Data Retention and Deletion

We retain personal data only as long as necessary to provide our services, comply with legal obligations, and fulfill contractual duties. 

Upon request, or at the end of our contractual relationship, your personal data will be securely deleted or anonymized. You may request deletion of your data at any time by contacting support@edropship.com.

How to contact eDropShip

If you have any concerns about this Privacy Policy or the processing of personal data from this site, please contact: Contact Us and complete the email form online.

Privacy Policy for Shopify Dropshipping App

Last updated: 1st Jan. 2026

This Privacy Policy explains how eDropship.com (“we”, “our”, “us”) collects, uses, and protects information when you install and use our Shopify app, eDropship (“the App”), designed to support dropshipping operations on your Shopify store.

By installing or using the App, you agree to this Privacy Policy.

1. Information We Collect

When you install the App, we automatically gain access to specific data from your Shopify account, including (depending on permissions granted):

• Basic store information (store name, email, Shopify domain, and store ID)
• Product details (titles, descriptions, SKUs, prices, inventory levels)
• Order data (order numbers, fulfillment status, shipping details)
• Customer information limited to what’s needed for order fulfillment (name, address, contact info)
• App configuration and usage data for support and performance improvement

We do not collect or store sensitive payment information (e.g., credit card details).

2. How We Use the Information

We use the collected data to:

• Sync and fulfill orders with dropshipping suppliers
• Import, update, or manage product listings in your Shopify store
• Provide customer and technical support
• Improve app functionality and performance
• Comply with Shopify Partner Program and legal requirements

We do not sell or rent any personal or store data to third parties.

3. Data Sharing

We may share limited information with:

• Shopify, as required for app functionality
• Dropshipping suppliers or fulfillment partners, only to process and ship orders
• Service providers who assist in hosting, analytics, and support (under confidentiality agreements)
• Legal authorities, if required by law or legal request

We ensure that all third parties handle your data securely and in compliance with applicable privacy laws.

4. Data Retention and Deletion

We retain your data only while your store actively uses the App.

Upon uninstallation, we automatically delete or anonymize your store’s identifiable data within 30 days.

You may also request early deletion of your data by contacting us at https://edropship.com/contact-us.

5. Your Rights

You have the right to:

• Request a copy of your stored data
• Request correction or deletion of your information
• Withdraw consent by uninstalling the App

To exercise these rights, please email us at support@edropship.com

6. Data Security

We use industry-standard encryption, secure servers, and limited access controls to protect your store and customer data against unauthorized access, alteration, or disclosure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last updated” date. Continued use of the App after changes means you accept the updated policy.

8. Contact Us

If you have any questions, concerns, or data requests, please contact us:

support@edropship.com 
https://edropship.com/contact-us